Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, please fill in the Return Form that has been enclosed in your delivery and enclose in the parcel. If you have not received this form or you lost it, you can download a new one here.

Please note that returns will need to be sent to the following address:

Schloss Rohrau 1 /7 (Innenhof)
2471 Rohrau

Items sent back to us without first requesting a return will not be accepted.

We will not refund the return-shipping cost.

For further information, including Right of Withdrawal for goods shipped into the European Union Countries, please read our Returns & Refunds Policy. You can always contact us for any return questions at