Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need a receipt or proof of purchase. To start a return, please fill out the Return Form that has been enclosed in your delivery and enclose it in the parcel. If you have not received this form or have lost it, you can download a new one here.

Please note that returns will need to be sent to the following address:

E35 SHOP GmbH
Stromstrasse 13/Gate 2
2410 Hainburg a.d.Donau
Austria

Items sent back to us without first requesting a return will not be accepted.

We will not refund the return-shipping cost.

For further information, including the right of withdrawal for goods shipped into European Union countries, please read our Returns and Refunds Policy. You can always contact us for any return questions at shop@apodep.com.